KYC Frequently Asked Questions
Everything that you need to know about the KYC or Know Your Customer process of The CryptalDash Exchange. We'll update the FAQs as we go along so that we can address all your questions and identify quick workarounds.
- Is every member of the Exchange required to do the KYC?
- Is there a deadline for the KYC?
- I already have an ICO portal account so do I need to create an Exchange account?
- Where do I go to begin my KYC?
- What happens if I forgot to activate the link requiring me to reset my password?
- How do I complete my KYC application?
- Are there important points I need to remember when filling out the personal and residence information fields of the KYC application?
- Regarding documents for the KYC, I don’t have IDs or passport. What other documents can I submit for the verification?
- I was logged out of my account after submitting my KYC application. Was the application submitted?
- When will I receive my KYC approval?
- What happens if my KYC application is rejected?
- Can I do KYC on my mobile phone?
- Is the information transmitted to the Exchange for the KYC safe and secure?
- What is Google Authenticator?
- Will my CRD balance disappear if I don’t participate in the KYC?