CryptalDash Support
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Articles
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How to deposit at the Exchange
1. Go to Balances, then Deposit & Withdrawal. 2. Click Deposit, which button can be found in every currency. Take Ethereum for example: 3. Click I Agree to this pop-up window. 4. For this pop...
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How to whitelist your wallet address for withdrawal
1. Go to Settings. 2. On the Settings dropdown box, click Whitelist. 3. Click View Whitelisted Wallet Address button on a chosen currency. A closer look at View Whitelisted Wallet Address b...
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How to cancel all pending orders
1. Go to Reports found on the upper-right hand corner of the Exchange site. 2. On Pending Orders, click on the topmost checkbox to SELECT ALL. 3. Click on Cancel Pending Orders. 4. The selecte...
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How to cancel a single order at the Exchange
1. Go to the Reports button on the upper-right hand corner of the Exchange site and click on it. 2. Then, go to the Pending Orders tab. Locate the order that you can want to cancel and click o...
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How to Enable or Disable Google Authenticator in The CryptalDash Exchange
Google Authenticator is a two-step verification process (also known as 2FA or two-factor authentication) whereby a user is asked to provide a one-time six-digit code every time he or she signs into...
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Exchange Bugs FAQ — log in, Account Creation and Token Issues
This document details the common issues users are experiencing regarding account creation, signing in, purchasing tokens and exchange related issues. Please remember we are in Beta and the system i...
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Welcome to your Help Center!
You're looking at your new Help Center. The Help Center is designed to provide a complete self-service support option for Cryptaldash customers. The Help Center is made up of two parts: a knowledg...
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How to withdraw at the Exchange
1. Go to Balances, then Deposit & Withdrawal. 2. Click Withdraw on a chosen currency. This button can be found in the panel (for example, CRD): 3. Enter the amount. Then click Withdraw. Also, t...