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CryptalDash Support

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  • CryptalDash Exchange Lists Maecenas (ART)

    The CryptalDash Exchange welcomes Maecenas (ART) to the Exchange. Maecenas has been integrated into the Exchange. ART is ready for trading and pairing with other coins. About Maecenas (ART) Maecen...

  • How to navigate the dashboard

    The CryptalDash Exchange Dashboard has five main elements: Watchlist TradingView Market Depth Order View Trade History Each element contains variable information, e.g. prices and volume...

  • How to read order book or Market Depth

    Market Depth or Order Book is an important feature of The CryptalDash Exchange. It keeps a record of all pending orders. Traders consult it when making decisions about buying or selling instruments...

  • How to upgrade your account to Level 2

    There are plenty of reasons why you should upgrade your account to Level 2 at The CryptalDash Exchange. It's mainly to be allowed to trade or place orders at the Exchange. To begin: 1. Log into you...

  • How to filter order history

    The Order History is a record of all your orders at The CryptalDash Exchange. It can be filtered so you can easily view orders according to their status, such as: Canceled Expired Filled R...

  • How to check your account balance

    1. Click Balances on the Exchange dashboard.  2. From the Balances tab, click Deposit & Withdrawal. It shows a record of your balance per cryptocurrency and per venue. In the example, the venue is...

  • How to amend orders at the Exchange

    1. Click Reports, then go to the Pending Orders tab. You'll see an Amend button next to the Date of the Order, click on it.  2. Modify the Amount or the Limit Price of the said order.  3. Click ...

  • How to place sell orders at the Exchange

    There are two types of Sell Orders at the Exchange: Market Order: used to sell at any price available in the market. Limit Order: used to sell at any price you name. We will provide examples ...

  • How to place buy orders at the Exchange

    There are two types of Buy Orders at the Exchange: Market Order: used to bid at going/market prices. Limit Order: used to bid at the price you want. We will provide examples for both Buy Orde...

  • How to place an order at the Exchange

    Before we proceed to the actual process of placing an order, here are a few reminders: You need to be an account Level 2 user to place an order. To upgrade from Level 1 to Level 2, do your KYC. ...