CryptalDash Support
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How to read order book or Market Depth
Market Depth or Order Book is an important feature of The CryptalDash Exchange. It keeps a record of all pending orders. Traders consult it when making decisions about buying or selling instruments...
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How to upgrade your account to Level 2
There are plenty of reasons why you should upgrade your account to Level 2 at The CryptalDash Exchange. It's mainly to be allowed to trade or place orders at the Exchange. To begin: 1. Log into you...
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How to deposit at the Exchange
1. Go to Balances, then Deposit & Withdrawal. 2. Click Deposit, which button can be found in every currency. Take Ethereum for example: 3. Click I Agree to this pop-up window. 4. For this pop...
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How to amend orders at the Exchange
1. Click Reports, then go to the Pending Orders tab. You'll see an Amend button next to the Date of the Order, click on it. 2. Modify the Amount or the Limit Price of the said order. 3. Click ...
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How to cancel all pending orders
1. Go to Reports found on the upper-right hand corner of the Exchange site. 2. On Pending Orders, click on the topmost checkbox to SELECT ALL. 3. Click on Cancel Pending Orders. 4. The selecte...
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How to cancel a single order at the Exchange
1. Go to the Reports button on the upper-right hand corner of the Exchange site and click on it. 2. Then, go to the Pending Orders tab. Locate the order that you can want to cancel and click o...
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How to Enable or Disable Google Authenticator in The CryptalDash Exchange
Google Authenticator is a two-step verification process (also known as 2FA or two-factor authentication) whereby a user is asked to provide a one-time six-digit code every time he or she signs into...
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Welcome to your Help Center!
You're looking at your new Help Center. The Help Center is designed to provide a complete self-service support option for Cryptaldash customers. The Help Center is made up of two parts: a knowledg...